28 - 30 October, 2024
Hotel Okura Amsterdam
ServitisationIn this exclusive interview Dr. Howard Lightfoot talks about "Servitisation". |
Perfect Service DeliveryIn this exclusive interview Ian Mapp, VP IFS Service Management discusses Reaching 100% Perfect Service Delivery. |
Managing The Value PropositionOle Buus, Director at Xerox Denmark on Managing the Value Proposition. |
3rd Party PartnershipsStephen Caulfield, Dell Service, on 3rd Party Partnerships. |
3PLS in the European MarketChris Lynch, Kinetic Concepts, on 3PL's in the European Market. |
Extracting Value Through Remote ServicesKiran Ganji, Abbott Diagnostics on Extracting Value Through Remote Services. |
Surging Ahead in a Connected WorldJim Huempfner of AT&T on Surging Ahead in a Totally Connected World. |
What if you only had two seconds?In the case of an emergency, everything can change in a matter of seconds. Ken Walsh, Vice President of Services & Operations at London Hydro noted that “Two seconds can be crucial when it comes to responding to any natural disaster.” |
Paul Oliver of Airbus on the Evolution of Field ServiceWatch the full interview to see why data has become a game-changer for Airbus and why data is revolutionizing the service model for years to come. |