Field Service Europe 2020

17 - 18 November, 2020

NH Collection Amsterdam Grand Hotel Krasnapolsky

44 (0) 207 368 9465

Field Service Presentation Videos



In this exclusive interview Dr. Howard Lightfoot talks about "Servitisation".


Perfect Service Delivery

In this exclusive interview Ian Mapp, VP IFS Service Management discusses Reaching 100% Perfect Service Delivery.


Managing The Value Proposition

Ole Buus, Director at Xerox Denmark on Managing the Value Proposition.


3rd Party Partnerships

Stephen Caulfield, Dell Service, on 3rd Party Partnerships.


3PLS in the European Market

Chris Lynch, Kinetic Concepts, on 3PL's in the European Market.


Extracting Value Through Remote Services

Kiran Ganji, Abbott Diagnostics on Extracting Value Through Remote Services.


Surging Ahead in a Connected World

Jim Huempfner of AT&T on Surging Ahead in a Totally Connected World.


What if you only had two seconds?

In the case of an emergency, everything can change in a matter of seconds. Ken Walsh, Vice President of Services & Operations at London Hydro noted that “Two seconds can be crucial when it comes to responding to any natural disaster.”


Paul Oliver of Airbus on the Evolution of Field Service

Watch the full interview to see why data has become a game-changer for Airbus and why data is revolutionizing the service model for years to come.