Field Service Presentation Videos

Servitisation In this exclusive interview Dr. Howard Lightfoot talks about "Servitisation".
Perfect Service Delivery In this exclusive interview Ian Mapp, VP IFS Service Management discusses Reaching 100% Perfect Service Delivery.
Managing The Value Proposition Ole Buus, Director at Xerox Denmark on Managing the Value Proposition.
3rd Party Partnerships Stephen Caulfield, Dell Service, on 3rd Party Partnerships.
3PLS in the European Market Chris Lynch, Kinetic Concepts, on 3PL's in the European Market.
Extracting Value Through Remote Services Kiran Ganji, Abbott Diagnostics on Extracting Value Through Remote Services.
Surging Ahead in a Connected World Jim Huempfner of AT&T on Surging Ahead in a Totally Connected World.
What if you only had two seconds? In the case of an emergency, everything can change in a matter of seconds. Ken Walsh, Vice President of Services & Operations at London Hydro noted that “Two seconds can be crucial when it comes to responding to any natural disaster.”
Paul Oliver of Airbus on the Evolution of Field Service Watch the full interview to see why data has become a game-changer for Airbus and why data is revolutionizing the service model for years to come.

Servitisation