Field Service Europe 2025

27 - 29 October 2025

Hotel Okura Amsterdam, The Netherlands

Our Speakers

Jan Tjurin, Strategy Head of Global Services at Nokia

Jan Tjurin

Strategy Head of Global Services
Nokia

Frank Jans, Head of Service Digitization at Ricoh Europe

Frank Jans

Head of Service Digitization
Ricoh Europe

Clinten van der Merwe, SVP, Head of Global Service and Project Management at TOMRA Recycling

Clinten van der Merwe

SVP, Head of Global Service and Project Management
TOMRA Recycling

George Roberts-Smith, Group CEO at MCFT

George Roberts-Smith

Group CEO
MCFT

Jessica Murillo, VP Chief Operating Officer Technology Lifecycle Services at IBM

Jessica Murillo

VP Chief Operating Officer Technology Lifecycle Services
IBM

Natasha Nelson, CTO Services, VP EcoStruxure at Schneider Electric

Natasha Nelson

CTO Services, VP EcoStruxure
Schneider Electric

Andrea Gombac, Chief Services Officer at Ricoh Europe

Andrea Gombac

Chief Services Officer
Ricoh Europe

Ivo Siebers, SVP Global Logistics at TK Elevator

Ivo Siebers

SVP Global Logistics
TK Elevator

Tanya Singh, Chief Commercial Officer at Biotronics3D

Tanya Singh

Chief Commercial Officer
Biotronics3D

Thomas Back, VP Service & Support at Brainlab Corporate Service GmbH

Thomas Back

VP Service & Support
Brainlab Corporate Service GmbH

Anna Jern-Houttu, Vice President, Service Solutions at Kalmar

Anna Jern-Houttu

Vice President, Service Solutions
Kalmar

Harold Elshof, VP Professional Services & Support EMEA at Aptean

Harold Elshof

VP Professional Services & Support EMEA
Aptean

Matthew Skipworth, VP, Global Services & Digital Solutions at Terex Corporation

Matthew Skipworth

VP, Global Services & Digital Solutions
Terex Corporation

Rajat Shah, VP Next Gen Service Operations at Tetra Pak

Rajat Shah

VP Next Gen Service Operations
Tetra Pak

Mark Procyshyn, VP Global Technical Operations at Fresenius

Mark Procyshyn

VP Global Technical Operations
Fresenius

Thomas Frendo, Global VP - Service Technologies at Siemens

Thomas Frendo

Global VP - Service Technologies
Siemens

Venkata Mukku, Vice President Worldwide Service & Support Organisation at Bruker Nano Surfaces & Metrology

Venkata Mukku

Vice President Worldwide Service & Support Organisation
Bruker Nano Surfaces & Metrology

Jean-Claude Jobard, Vice President EMEA at Marmon Foodservice Technologies

Jean-Claude Jobard

Vice President EMEA
Marmon Foodservice Technologies

Erik Lapre, VP of Global Services at VMI Group

Erik Lapre

VP of Global Services
VMI Group

Chiara Maiello, Senior Director Global Services at Thermo Fisher Scientific

Chiara Maiello

Senior Director Global Services
Thermo Fisher Scientific

Nadine Hessel, Global Director Services Operations at FläktGroup

Nadine Hessel

Global Director Services Operations
FläktGroup

Judith Lesowiec, Field Service Operational Technology & Projects Manager at Edwards Vacuum

Judith Lesowiec

Field Service Operational Technology & Projects Manager
Edwards Vacuum

Marco Hugo Gutierrez, Vice President Customer Service Operations EMEA at Tetra Pak

Marco Hugo Gutierrez

Vice President Customer Service Operations EMEA
Tetra Pak

Marco Piovano, VP Parts & Solutions at Terex

Marco Piovano

VP Parts & Solutions
Terex

Didier De Vos, VP EMEA Service & Solutions at Glory Global

Didier De Vos

VP EMEA Service & Solutions
Glory Global

Norman Apfelbaum, VP Global Customer Service at Coherent Inc

Norman Apfelbaum

VP Global Customer Service
Coherent Inc

Anna Bonerandi, Director Technical Service at Donaldson

Anna Bonerandi

Director Technical Service
Donaldson

Izzet Moreno, Vice President, Industrial Aftermarket and Service at Donaldson

Izzet Moreno

Vice President, Industrial Aftermarket and Service
Donaldson

Göran Olsson, VP Service Excellence at JBT Marel

Göran Olsson

VP Service Excellence
JBT Marel

Arnaud Billard, Senior Director Applications & Service Europe at Cepheid

Arnaud Billard

Senior Director Applications & Service Europe
Cepheid

Yohan Morel, Services & Solutions, Director, EMEA and APAC at Msa - The Safety Company

Yohan Morel

Services & Solutions, Director, EMEA and APAC
Msa - The Safety Company

Edgardo Ferrero, former Group Services Director at Cimbali Group

Edgardo Ferrero

former Group Services Director
Cimbali Group

Kevin Pritchard, Operations Director at Zoll Medical Corporation

Kevin Pritchard

Operations Director
Zoll Medical Corporation

Michelle Meeder, Director Data Centres Global Accounts Execution at FlaktGroup

Michelle Meeder

Director Data Centres Global Accounts Execution
FlaktGroup

Bo Damgaard Vestner, Director Support Services at Yavica

Bo Damgaard Vestner

Director Support Services
Yavica

Niel McCoy, Directory Aftermarket - BU Automation at Sandvik

Niel McCoy

Directory Aftermarket - BU Automation
Sandvik

Nicola Gariboldi, Director of Field Service Europe at Qualitrol LLC

Nicola Gariboldi

Director of Field Service Europe
Qualitrol LLC

Tjerk Smits, Director Processes & Programs, Data Analytics & Reporting at Boston Scientific

Tjerk Smits

Director Processes & Programs, Data Analytics & Reporting
Boston Scientific

Rakhi Gupta, Director of Customer Service at Leica Biosystems

Rakhi Gupta

Director of Customer Service
Leica Biosystems

Amadeu Santos, Service Director at Valmet

Amadeu Santos

Service Director
Valmet

Yasir Sheikh, Global Head of Applications & Connected Services at Honeywell

Yasir Sheikh

Global Head of Applications & Connected Services
Honeywell

Michael Hughes, Global Head of Service at Peak Scientific

Michael Hughes

Global Head of Service
Peak Scientific

Kristian Regnersgaard, Director Medical Services Region North at Olympus

Kristian Regnersgaard

Director Medical Services Region North
Olympus

Naimish Rajyaguru, National Service Head at Symphony limited

Naimish Rajyaguru

National Service Head
Symphony limited

Jaanika Saar-Wibrow, Global Head of Customer Experience in Service at Siemens

Jaanika Saar-Wibrow

Global Head of Customer Experience in Service
Siemens

Maria Jose Aguado, Global Service Supply Chain Program Director at Glory Global Solutions

Maria Jose Aguado

Global Service Supply Chain Program Director
Glory Global Solutions

Rokus Harder, Global Lead MRI Service Innovation at Philips Co.

Rokus Harder

Global Lead MRI Service Innovation
Philips Co.

Ralf Bootz, Services and Solution Delivery Lead, International Markets at Philips

Ralf Bootz

Services and Solution Delivery Lead, International Markets
Philips

Nicolas Teyssot, Service and Distribution Director at Fives Group

Nicolas Teyssot

Service and Distribution Director
Fives Group

Federica Meneghesso, Customer Support Director at Roche Diagostics

Federica Meneghesso

Customer Support Director
Roche Diagostics

Tanjef Szellas, Director Global Service Performance Enablement at Leica Microsystems

Tanjef Szellas

Director Global Service Performance Enablement
Leica Microsystems

James Galloway, Global Product Director at Segan Global

James Galloway

Global Product Director
Segan Global

Elena Lubrano, Next Generation Competence Development Director (FS) at Tetra Pak

Elena Lubrano

Next Generation Competence Development Director (FS)
Tetra Pak

Nina Li, Head of Business Unit Climate Ceilings at Swegon Group

Nina Li

Head of Business Unit Climate Ceilings
Swegon Group

Neil Sturrock, Global Customer Support Director at Wave Mobile Money

Neil Sturrock

Global Customer Support Director
Wave Mobile Money

Frank Bunge, Senior CX Advisory Consultant at Genesys

Frank Bunge

Senior CX Advisory Consultant
Genesys

Dr. Martin Ebel, Head of Strategic Partnerships at Ruhr-University Bochum, Center for the Engineering of Smart Product-Service Systems

Dr. Martin Ebel

Head of Strategic Partnerships
Ruhr-University Bochum, Center for the Engineering of Smart Product-Service Systems

Karolina Kostrzewa, Business Process Expert at Sartorius

Karolina Kostrzewa

Business Process Expert
Sartorius

David Van Loock, Sr. Manager, Commercial Service, EU at Hach

David Van Loock

Sr. Manager, Commercial Service, EU
Hach

Simon Latus, Sr Mgr Global Service Transformation at TK Elevator

Simon Latus

Sr Mgr Global Service Transformation
TK Elevator

Maor Vered, Global Customer Success Manager at SolarEdge

Maor Vered

Global Customer Success Manager
SolarEdge

Michel Zweers, Sr. Manager, Global Service Business Development & Marketing at Hach

Michel Zweers

Sr. Manager, Global Service Business Development & Marketing
Hach

Veselin Donchev, Global Product Manager Service & Digital Lead Hoisting at ABB

Veselin Donchev

Global Product Manager Service & Digital Lead Hoisting
ABB

Jorge Modesto, Project Management Business Development at Glory Global

Jorge Modesto

Project Management Business Development
Glory Global

David Shell, Co-Founder & CMO at LANZCAPE

David Shell

Co-Founder & CMO
LANZCAPE

Jan van Veen, Managing Director at moreMomentum

Jan van Veen

Managing Director
moreMomentum

Ravichandra Kshirsagar, Vice President – Digital Buildings Services at Schneider Electric

Ravichandra Kshirsagar

Vice President – Digital Buildings Services
Schneider Electric

John Walls, Insight Architect at NeuroBuilt, LLC

John Walls

Insight Architect
NeuroBuilt, LLC

Alvaro Pombo, Founder & CEO at TrueContext, formerly ProntoForms

Alvaro Pombo

Founder & CEO
TrueContext, formerly ProntoForms

Dr. Miroslaw Dynia, Director of Product Management at SERVICE 1

Dr. Miroslaw Dynia

Director of Product Management
SERVICE 1

Niken Patel, Founder and Chief Executive Officer at Neuron7.ai

Niken Patel

Founder and Chief Executive Officer
Neuron7.ai

Caroline Dent, Regional Operations Director at Velrada

Caroline Dent

Regional Operations Director
Velrada

Sam Smith, Regional AI and Power Platform Lead at Velrada

Sam Smith

Regional AI and Power Platform Lead
Velrada

Matthias Lübko, CEO at Fieldcode

Matthias Lübko

CEO
Fieldcode

Maureen Azzato, Portfolio Director at Field Service Europe

Maureen Azzato

Portfolio Director
Field Service Europe

We're always looking ahead to book a roster of inspiring speakers. Contact us today to reserve your spot.

Want to see who spoke previously? View the list here.

Our Sponsors:

Baxter Planning

Planon Field Services