28 - 30 October, 2025
Hotel Okura Amsterdam, The Netherlands
Make your technical service organisation more efficient
by sharing knowledge
Increase technical service efficiency
Dezide is a knowledge management system for optimizing
technical troubleshooting processes in the industry. Users are guided
throughout the troubleshooting processes in the most efficient and optimal way.
During the technical installation process, users are guided in a step by step
process, and ensures the right protocol is followed every time.
Dezide Advisor is used by our clients in manufacturing
for:
On-site troubleshooting by field service engineers
Remote troubleshooting and guidance by hotline staff
Embedded troubleshooting in machinery controllers for
automated diagnostics, monitoring, prediction and alerts
Self-service troubleshooting tools for customer
engineers
Dezide Advisor finds the most likely root cause and
minimizes overall cost and time of repair. Advisor operates well even in
situations with missing, uncertain or conflicting input.
Dezide is easily integrated with SCADA systems, CMMS systems
and monitoring systems to include sensor data, error message and other
automated data readings in the troubleshooting process.