Anna Jern-Houttu

Two rotations of 40 minutes each

*For service practitioners only please

TABLE 1 – How to Structure a Managed Services Department for 100% Remote Success

Moderated by Bo Damgaard Vestner, Director Support Services, Yavica

TABLE 2 – Multi-Product Decarbonisation and the Multi-Skills Involved to Get There

Moderated by James Galloway, Global Product Director, Segan Global 

TABLE 3 - Gen AI + IoT: How to Create the Most Intelligent and Relevant Connected Solutions

Moderated by Jorge Modesto, Project Management Business Development, Glory Global 

TABLE 4 - Overcoming Process Inertia: Strategies for Continuous Improvement in Service

Moderated by Anna Jern-Houttu, VP, Service Solutions, Kalmar 

Other Topics Could include:

• Monetizing Data as a Product: How to Communicate the Value to Customers Who Think It Should Be Free
• Overcoming Process Inertia: Strategies for Continuous Improvement in Field Service
• Depot Repair: How to Most Effectively Manage Your Customer’s Return-to-Base Repairs