Field Service Europe 2025

28 - 30 October, 2025

Hotel Okura Amsterdam, The Netherlands

Speakers

2024 Speakers

Natasha Nelson, CTO Services at Schneider Electric

Natasha Nelson

CTO Services
Schneider Electric

Thomas Frendo, Global VP of Service Technologies and CTO Service at Siemens

Thomas Frendo

Global VP of Service Technologies and CTO Service
Siemens

Ivo Siebers, SVP Global Logistics at TK Elevator

Ivo Siebers

SVP Global Logistics
TK Elevator

Clinten van der Merwe, SVP, Head of Global Service and Project Management at TOMRA Recycling

Clinten van der Merwe

SVP, Head of Global Service and Project Management
TOMRA Recycling

Marco Hugo Gutierrez, VP Customer Service Operations EMEA at Tetra Pak

Marco Hugo Gutierrez

VP Customer Service Operations EMEA
Tetra Pak

Erik Lapre, VP Global Services at VMI Group

Erik Lapre

VP Global Services
VMI Group

Jean-Claude Jobard, Vice President EMEA at Marmon

Jean-Claude Jobard

Vice President EMEA
Marmon

Norman Apfelbaum, VP of Global Customer Service at Coherent Inc.

Norman Apfelbaum

VP of Global Customer Service
Coherent Inc.

Yasir Sheikh, Global Head of Application & Connected Services at Honeywell

Yasir Sheikh

Global Head of Application & Connected Services
Honeywell

Chiara Maiello, Senior Director Global Services, Chemical Analysis at Thermo Fisher Scientific

Chiara Maiello

Senior Director Global Services, Chemical Analysis
Thermo Fisher Scientific

Alexander Dux, Sr. Director, Global Commercial Service at Hach

Alexander Dux

Sr. Director, Global Commercial Service
Hach

Agnès Jaboulet, AI Governance Director at Schneider Electric

Agnès Jaboulet

AI Governance Director
Schneider Electric

Tanjef Szellas, Director Global Service Performance Enablement at Leica Microsystems

Tanjef Szellas

Director Global Service Performance Enablement
Leica Microsystems

Alec Pinto, EMEA Service Centre of Excellence Leader at Leica Biosystems

Alec Pinto

EMEA Service Centre of Excellence Leader
Leica Biosystems

Paul McDermott, Director of Service and Support at T2 Biosystems

Paul McDermott

Director of Service and Support
T2 Biosystems

Luis Angel González, Head of Service Excellence at Franke Coffee

Luis Angel González

Head of Service Excellence
Franke Coffee

Maria Jose Aguado, Global Service Parts Program Director at Glory Global

Maria Jose Aguado

Global Service Parts Program Director
Glory Global

Jordy Schuller, Associate Director of Services at Me-Med

Jordy Schuller

Associate Director of Services
Me-Med

Florian Zille, Business Process Analyst / Product Owner CRM Service Analytics at Carl Zeiss Microscopy

Florian Zille

Business Process Analyst / Product Owner CRM Service Analytics
Carl Zeiss Microscopy

Rokus Harder, Director of MRI Field Support & Education at Philips Healthcare

Rokus Harder

Director of MRI Field Support & Education
Philips Healthcare

Christophe Hiette, Remote Service Manager at Cytiva

Christophe Hiette

Remote Service Manager
Cytiva

Ralf Bootz, Services and Solution Delivery Lead, International Markets at Philips

Ralf Bootz

Services and Solution Delivery Lead, International Markets
Philips

Philipp Jäger, Data Engineer/Product Owner at Zeiss Digital Partners

Philipp Jäger

Data Engineer/Product Owner
Zeiss Digital Partners

Moritz Siegel, Service Excellence Manager at Franke Kaffeemaschinen AG

Moritz Siegel

Service Excellence Manager
Franke Kaffeemaschinen AG

Jaanika Saar, Global Lead for Digital Customer Interactions at Siemens

Jaanika Saar

Global Lead for Digital Customer Interactions
Siemens

Michelle Meeder, Director Data Centres Global Accounts Execution at FlaktGroup

Michelle Meeder

Director Data Centres Global Accounts Execution
FlaktGroup

Reinier Welschen, Aftersales Director at Electrolux Group

Reinier Welschen

Aftersales Director
Electrolux Group

Steffen Polster, Director Customer Service Operations at Tetra Pak

Steffen Polster

Director Customer Service Operations
Tetra Pak

John Burley, Chief Technology Officer at Q-Bot

John Burley

Chief Technology Officer
Q-Bot

Dayna Kivell, Head of Robot Operations at Q-Bot

Dayna Kivell

Head of Robot Operations
Q-Bot

Karolina Kostrzewa, Business Process Expert at Sartorius

Karolina Kostrzewa

Business Process Expert
Sartorius

Ludolf Herbst, Director Factory & Field Service Support at Coherent

Ludolf Herbst

Director Factory & Field Service Support
Coherent

David Van Loock, Sr. Commercial Service Manager Europe at Hach

David Van Loock

Sr. Commercial Service Manager Europe
Hach

Daniel Kasperek, Head of REMA Engineered Technologies at Rema Tip Top

Daniel Kasperek

Head of REMA Engineered Technologies
Rema Tip Top

Lars Verkerk, Strategic Partnership Director- EMEA at Johnson Controls

Lars Verkerk

Strategic Partnership Director- EMEA
Johnson Controls

Helena Rivers, Director at AECOM

Helena Rivers

Director
AECOM

Markus Bässe, Product Owner OneService, Valuestream Sales & Service at Alfa Laval

Markus Bässe

Product Owner OneService, Valuestream Sales & Service
Alfa Laval

Jan-Henk Bruijn, Account Director at Hemmersbach

Jan-Henk Bruijn

Account Director
Hemmersbach

Michael Fowler, Digital Product Manager at Vestas

Michael Fowler

Digital Product Manager
Vestas

Tony Pinto, Director for EMEA Frontline Services at Unisys

Tony Pinto

Director for EMEA Frontline Services
Unisys

Jean-Thomas Célette, CEO at Coresystems

Jean-Thomas Célette

CEO
Coresystems

Alvaro Pombo, CEO & Founder at TrueContext (formerly ProntoForms)

Alvaro Pombo

CEO & Founder
TrueContext (formerly ProntoForms)

Miroslaw Dynia, PhD, Director Product Management at SERVICE 1

Miroslaw Dynia, PhD

Director Product Management
SERVICE 1

Kevin Herring, Global Field Service Management GTM at ServiceNow

Kevin Herring

Global Field Service Management GTM
ServiceNow

Hans Goettlinger, VP Sales - DACH & UK/Nordics at SightCall

Hans Goettlinger

VP Sales - DACH & UK/Nordics
SightCall

Milena Arsova, Senior Director of Product Management at Baxter Planning

Milena Arsova

Senior Director of Product Management
Baxter Planning

Matthias Lübko, CEO at Fieldcode

Matthias Lübko

CEO
Fieldcode

Tim Burge, Director, Product Marketing at Aquant

Tim Burge

Director, Product Marketing
Aquant

Sarah Nicastro, VP of Customer Engagement at IFS

Sarah Nicastro

VP of Customer Engagement
IFS

Thomas Lindahl, Client Executive at Syncron

Thomas Lindahl

Client Executive
Syncron

Tomasz Jacel, Director of FSM R&D/Product Manager at Comarch

Tomasz Jacel

Director of FSM R&D/Product Manager
Comarch

Alex Morbe, CEO at Markt-Pilot

Alex Morbe

CEO
Markt-Pilot

Coen Jeukens, VP Global Customer Transformation at PTC ServiceMax

Coen Jeukens

VP Global Customer Transformation
PTC ServiceMax

Niken Patel, CEO and Founder at Neuron7.ai

Niken Patel

CEO and Founder
Neuron7.ai

Bjoern Wolf, Sales Manager at Proaxia Consulting

Bjoern Wolf

Sales Manager
Proaxia Consulting

Małgorzata “Gosia” Górska, AI Communications Senior Manager at Schneider Electric

Małgorzata “Gosia” Górska

AI Communications Senior Manager
Schneider Electric

Siegbert D'Haese, Principal Solution Engineer for Field Service at Salesforce

Siegbert D'Haese

Principal Solution Engineer for Field Service
Salesforce

David Brown, AVP, Service Cloud UK&I at Salesforce

David Brown

AVP, Service Cloud UK&I
Salesforce

Maureen Azzato, Portfoio Director at Worldwide Business Research

Maureen Azzato

Portfoio Director
Worldwide Business Research

Advisory Board

Chris Dexter, Vice President, CX Centers - TAC Customer Experience at Cisco

Chris Dexter

Vice President, CX Centers - TAC Customer Experience
Cisco

Frank Bunge, Senior Principal Business Consultant at Genesys

Frank Bunge

Senior Principal Business Consultant
Genesys

Norman Apfelbaum, VP Global Customer Service at Coherent

Norman Apfelbaum

VP Global Customer Service
Coherent

Ravichandra Kshirsagar, Vice President – Digital Buildings Services at Schneider Electric

Ravichandra Kshirsagar

Vice President – Digital Buildings Services
Schneider Electric

Venkata Reddy Mukku, Vice President Worldwide Service & Support Organization at Bruker

Venkata Reddy Mukku

Vice President Worldwide Service & Support Organization
Bruker

Jean-Claude Jobard, Vice President EMEA at Marmon

Jean-Claude Jobard

Vice President EMEA
Marmon

Erik Lapre, VP Global Services at VMI Group

Erik Lapre

VP Global Services
VMI Group

Didier De Vos, VP EMEA Service & Solutions at Glory Global

Didier De Vos

VP EMEA Service & Solutions
Glory Global

Berit Hallgren, Program Director at Tetra Pak

Berit Hallgren

Program Director
Tetra Pak

Ivo Siebers, SVP Global Logistics at TK Elevator

Ivo Siebers

SVP Global Logistics
TK Elevator

Markus Hucko, COO at Leadec Services

Markus Hucko

COO
Leadec Services

Andrea Gombach, SVP Service at Ricoh Europe

Andrea Gombach

SVP Service
Ricoh Europe

Chiara Maiello, Senior Director Global Services, Chemical Analysis at Thermo Fisher Scientific

Chiara Maiello

Senior Director Global Services, Chemical Analysis
Thermo Fisher Scientific

Rokus Harder, Global Lead MRI Service Innovation at Philips

Rokus Harder

Global Lead MRI Service Innovation
Philips

Valeria Zimenkova, Global Product Management Director, Field and Digital Services at Xylem Inc.

Valeria Zimenkova

Global Product Management Director, Field and Digital Services
Xylem Inc.

Anna Bonerandi, Director Technical Service at Donaldson

Anna Bonerandi

Director Technical Service
Donaldson

We're always looking ahead to book a roster of inspiring speakers. Contact us today to reserve your spot.

Want to see who spoke previously? View the list here.

Our Sponsors:

Baxter Planning