Venkata Reddy Mukku

Vice President Worldwide Service & Support Organization Bruker

An entrepreneurial, hands-on engineer working as VP, Worldwide Service & Support Organisation with experience in the following:

• Direct sales (Research instruments and semiconductor capital equipment) using structured sales process to Industrial customers as well as to academic/research customers
• Managing global service org. P&L, People management and territory business management (Sales EMEA region and Service worldwide)
• Took part in defining and implementing business processes. Developing business solutions/ multi year strategies.
• Lead global Service CRM implementation project (Specs finalization, implementation & Trained global teams)
• Managing worldwide customer base by setting up centralized regional customer support organizations (APAC, America's and EMEA support hubs)
• Exposure to wide range of Nano technology research instruments and Semiconductor process equipment
• Designing and manufacturing semi-automated Machine tools as well as Research systems