27 - 29 October, 2025
Hotel Okura Amsterdam, The Netherlands
Standing still in today’s hype-competitive service landscape, is the same as falling behind. This session is your blueprint for transforming service from a cost center into a strategic growth engine. Learn how to design high-value service offerings, align sales and delivery teams, and leverage technology to outpace the competition.
Key Takeaways:
Bo will share how Denmark-based Yavica, an IT services company, is redefining its service models to win in competitive markets. Whether you're leading a service transformation or looking to sharpen your competitive edge, this session will provide proven frameworks to elevate your service strategy from reactive to revenue-generating.
Two rotations of 40 minutes each
*For service practitioners only please
TABLE 1 – How to Structure a Managed Services Department for 100% Remote Success
Moderated by Bo Damgaard Vestner, Director Support Services, Yavica
TABLE 2 – Multi-Product Decarbonisation and the Multi-Skills Involved to Get There
Moderated by James Galloway, Global Product Director, Segan Global
TABLE 3 - Gen AI + IoT: How to Create the Most Intelligent and Relevant Connected Solutions
Moderated by Jorge Modesto, Project Management Business Development, Glory Global
Other Topics Could include:
Check out the incredible speaker line-up to see who will be joining Bo.
Download The Latest Agenda