Michael Hughes

The ability to track, anticipate, and manage service parts effectively is more critical than ever. Supply chain disruptions, shifting demand patterns, and evolving customer expectations require field service leaders to rethink traditional inventory strategies. How can organizations ensure they have the right parts, in the right place, at the right time—without unnecessary waste or delays?

This session will focus on the latest advancements in predictive analytics, real-time tracking, and AI-driven demand forecasting to improve service part availability. Industry experts will share actionable insights on optimizing inventory management, reducing downtime, and maintaining high service levels despite external uncertainties.

Key Takeaways:

• Techniques for improving visibility into service part availability and location
• Leveraging predictive analytics and AI to anticipate demand shifts
• Best practices for mitigating supply chain disruptions and ensuring continuity
• Strategies for integrating data-driven decision-making into field service operations