Göran Olsson

The traditional focus on parts and materials is rapidly giving way to more modern service models. To stay ahead, field service leaders must pivot towards selling comprehensive service solutions and capabilities that deliver greater value to customers. This session is tailored for those ready to embrace this transformative shift and redefine their service offerings.

Join us to explore the strategic advantages of moving away from a product-centric approach to a service-oriented model and the various models being deployed today. Learn how to effectively market and deliver service solutions that address customer needs, enhance operational efficiency, and drive business growth.

Key takeaways include:

• Understanding the benefits of transitioning to service solutions and capabilities
• Exploring other service models that are experiencing market success such as subscription services, outcome-based service, preventative maintenance, performance-based contracts, etc.
• Strategies for developing and marketing service-oriented offerings

Equip your organization with the knowledge and tools to lead this shift and create lasting value for your customers. Don't miss this opportunity to transform your field service operations and stay ahead in a competitive landscape!