Amadeu Santos | Field Service Europe

Field Service Europe 2025

27 - 29 October, 2025

Hotel Okura Amsterdam, The Netherlands

Amadeu Santos

Service Director Valmet

Experienced executive in industrial automation, currently leading Valmet’s Automation Solutions service business across Western Europe. I focus on strategy, P&L, team leadership, and digital transformation—developing high-value service offerings for the pulp, paper, and energy sectors. With 20+ years across engineering, sales, and business management roles in global companies, have a strong mix of technical expertise and business insight. Educational background includes a Digital MBA from Porto Business School and executive programs from UC Berkeley and IMD, with a focus on innovation, leadership, and sustainability, and Electronic and Telecommunications Engineering Master's from Aveiro University.

Day 2 – Tuesday, 28 Oct. 2025

13:50 Stream C: Mastermind Topical Discussion*: Lifecycle Asset Management for More Sustainable Outcomes -- from Cradle to Grave

Session objective

Explore strategies, tools, and innovations for delivering customized, end-to-end field service solutions that align with the entire lifecycle of assets and customer needs.

Key Discussion Areas

  • The biggest challenges faced managing service across the lifecycle of assets (from product installation, maintenance to end-of-life)
  • What are your organizations doing to mitigate those challenges?
  • How do you design service processes that cover installation, preventative maintenance, and end-of-life support?  

TABLE 1 FACILITATOR

Amadeu Santos, Service Director, Valmet 

TABLE 2 FACILITATOR

TABLE 3 FACILITATOR

TABLE 4 FACILITATOR

*For service practitioners only please

Check out the incredible speaker line-up to see who will be joining Amadeu.

Download The Latest Agenda