Field Service Europe 2025
27 - 29 October 2025
Hotel Okura Amsterdam, The Netherlands
Arnaud is a seasoned service operations leader with more than 15 years of experience in the medical device industry and seven in the automotive industry. He has a proven track record in managing large-scale service teams (100+ associates), optimizing service operations and driving revenue growth. His particular expertise lies in transforming service departments into profit centers through strategic planning, digital transformation and customer-centric approaches.
Day 2 – Tuesday, 28 Oct. - Cutting Edge Technologies Yielding Service Optimization, Efficiencies and Enhanced CX
16:40 Stream A: Panel: Workforce Flexibility and Creating Career Pathways to Appeal to the Next Generation
Attracting and retaining top talent in field service requires a fresh approach—one that embraces workforce flexibility and provides clear career pathways. The next generation of professionals expect adaptability, skill development opportunities, and a sense of purpose in their careers. How can service leaders design roles that meet these expectations while ensuring operational excellence?
This session will explore strategies for building an agile, future-ready workforce that appeals to emerging talent. Industry leaders will share insights on flexible scheduling, upskilling programs, and leadership development initiatives that empower employees and drive long-term success in field service.
Key Takeaways:
- The role of flexibility in attracting and retaining young professionals
- Strategies for creating career progression opportunities
- How technology and training programs support workforce engagement
Come hear how this panel of your peers are evolving to meet the expectations of today’s workforce, ensuring the business remains competitive, innovative, and appeals to the next generation.
Check out the incredible speaker line-up to see who will be joining Arnaud.
Download The Latest Agenda