Arnaud Billard

Attracting and retaining top talent in field service requires a fresh approach—one that embraces workforce flexibility and provides clear career pathways. The next generation of professionals expect adaptability, skill development opportunities, and a sense of purpose in their careers. How can service leaders design roles that meet these expectations while ensuring operational excellence?

This session will explore strategies for building an agile, future-ready workforce that appeals to emerging talent. Industry leaders will share insights on flexible scheduling, upskilling programs, and leadership development initiatives that empower employees and drive long-term success in field service.

Key Takeaways:

• The role of flexibility in attracting and retaining young professionals
• Strategies for creating career progression opportunities
• How technology and training programs support workforce engagement

Come hear how this panel of your peers are evolving to meet the expectations of today’s workforce, ensuring the business remains competitive, innovative, and appeals to the next generation.