Rajat Shah

Serviceability can no longer be an afterthought—it must be a strategic priority from the start. When products are designed with service in mind, companies can reduce downtime, improve customer satisfaction, and optimize lifecycle costs. But how can service teams ensure their insights shape product development?

This panel discussion will bring together industry leaders to explore:

• How to integrate service considerations into product design
• Best practices for collaboration between engineering and field service teams
• Real-world examples of products built for seamless serviceability 

Learn how organizations are positioning service as a key stakeholder in product innovation, and create a future where serviceability drives both efficiency and customer success.