Tjerk Smits has over 30 years experience which also involved - related to Capital Equipment and Service - different areas of responsibility, ranging from sales as well as investment, purchasing, financing, maintenance, and service. Joining Boston Scientific in 2012 through the acquisition by Boston Scientific (BSC) of Cameron Health, where he held the position of Director Finance & Operations Europe. Following the successful integration of the Cameron Health EMEA activities within the BSC Rhythm Management (RM) division for the this region, Tjerk led the integration projects of the subsequent acquisitions of the EP division of Bard and Rhythmia Medical Inc., where Capital Equipment and Service are an important aspect of the portfolio. As Director Commercial Operations RM EMEA, leading various projects with focus on Capital Equipment and Field Clinical support of the BSC customers. These projects also included the Digital Transformation and implementation of Salesforce in support of Sales and Marketing activities as well ServiceMax to manage Field Service activities. Currently responsible as Director Processes & Programs, Data Analytics & Reporting for this division in EMEA, with a focus to leverage data in support of customer satisfaction, employee satisfaction as well as productivity.