Phil Wolfenden

Vice President, Customer Experience Centres Cisco EMEAR

Phil Wolfenden, Vice President of Cisco’s $2 billion Europe, Middle East, Africa and Russia (EMEAR) Technical Services Organisation, leads a 700-strong team of Engineers, Technical Leaders and Business Development professionals across 120 countries.

Phil specialises in delivering services that help customers and partners ensure business continuity, mitigate risk, and maintain compliance. He is also responsible for providing technical services that help Cisco customers to adopt new technologies, deliver new capabilities quickly and effectively; and transition to software and cloud.

Previously at Cisco, as Senior Director of Advanced Services (AS) in Emerging Markets, Phil built a $400M professional services business across the Middle East, Africa and Latin America. Growing the AS business by more than 70% each year, and establishing Technical Centres-of-Excellence in 22 countries.

With almost 30 years of IT and Networking industry experience, Phil’s career spans executive and management positions. Phil joined the Technical Assistance Centre (TAC) in Brussels, Belgium in 1997. He is a graduate of Newcastle University in the UK, is a Chartered Engineer and a Cisco Certified Internet Expert (CCIE).

He is a principal advocate for Inclusion and Diversity in the workplace and is the Executive sponsor for the Disability Action Network, Hidden Disabilities and Cisco Cancer Network. Phil also sits on numerous industry bodies, advisory boards and holds the position of Cisco Executive Sponsor at British Paralympic Association in London and two international financial institutions.

Phil has lived in a number of countries across the globe but currently resides in the UK with his wife, two children and eight horses.