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Advancing Service Together

Field Service is where 350+ cross-industry service, support and customer success executives come together to build world-class operations.

With industry-leading, forward looking content, Field Service is designed to help you achieve service excellence and profitability.

One of a Kind

“Field Service provides a one of a kind experience by sharing a wealth of knowledge.”

Dominique Vaes, Owner, Field Service In Motion

Fantastic Event

“Fantastic event that was very informative. We’re going to implement what we learned.”

Frank Ong, Director Service, Kodak

Cross-Industry Perspective

“Get a window into top processes, people, tools and initiatives in the space. ”

Dick Frishkorn, Process Improvement Leader, GE Aircraft

Get Inspired By Your 2019 Innovative Speakers

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Jean-Pierre Braun

VP Global Field Force, Global Services

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Eric Le Joliff

VP, Strategy - Global Field Services
Schneider Electric

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Ralf Bootz

Global Customer Service Market to Order Lead

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Grant Walker

Regional CEO Service Northern Europe & Middle East
Siemens Gamesa

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Charles Classiot

Head of Maintenance Central Support Agency
Engie Green

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Henk Lammertse

Managing Director
Thermo King Transportkoeling B.V.

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Martin Fischer

VP Global Service & Customer Care
Carl Zeiss Microscopy

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Sebastian Umbreit

VP Global Technical Services & AWP EMEAR

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Andrea Pisoni

Chairman of the Board of Directors, Turbo-Union, and Director

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Louise Murton

Head of Operations – Aftersales

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Claire Keelan

Service Director, UK&I
Johnson Controls

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Peter Langworthy

EMEA Service Director – Lifesciences
GE Healthcare

Why Attend?

More Ideas to Move Your Service Organization Forward, Faster.


Senior-Level Networking like You’ve Never Seen Before.


What You'll Learn

At Field Service we’re dedicated to creating a platform to discuss your top challenges. Here are just a few of our key themes designed to bring results back to your business:

Monetizing More Service Offerings, Creating Value & Customer Loyalty, And Diversifying Revenue Streams To Expand Your Service Business

Successfully Navigating Outcomes-Based Service Models, Your Digital Workflow, And Partner Ecosystem Transformation

Ensuring You Have The Right Culture, Tools, And Training To Recruit And Engage Customer Advisor Technicians

Who Attends Field Service?

Service leaders from some of the largest European manufacturers and commercial services organizations to small-to-medium sized businesses: Field Service gives you the tools for a world-class field operation!


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