Service & Support Executives: Be an Early Bird Register Now to save €500


Advancing Service Together!

Born in 2003, Field Service is a conference where service, support and customer care meets inspiration!

With transformative content designed to elevate your service priorities, our conference will help make your program into a customer-focused, revenue generating resource.


2018 Early Speakers Include

Here are some of the leading minds in service who are presenting at Field Service Amsterdam

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Chris Borrill

VP Services, Land and Air Systems Global Business Unit
Thales Group
Selling Outcomes or Uptime

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Annemarie de Jong

Director of Customer Relations
Building a Consumer Focused Program

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Jan van Dijk

Regional Connected Services Sales Leader Benelux
Honeywell Building Solutions
Becoming a Data Driven Organization

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Alisandra Rizzolo

VP and GM Customer Experience
Building a Network

Hans-Jürgen Brass

Senior Director, Global Lead - Account Stabilization Team
Dell EMC
Exceeding Customer Expectations

Phil Wolfenden

VP EMEAR Technical Services
Cisco Systems
Creating Exceptional Customer Value

Wolfgang Jussen

VP Service Lifecycle Management
Reactive to Proactive

Knud Midtgaard

VP Operations
Alfa Laval
Using Automation to Improve Distribution

Who Attends Field Service?

Service leaders from some of the largest European manufacturers and commercial services organizations to small-to-medium sized businesses: Field Service gives you the tools for a world-class field operation!


"The advantage of Field Service is that you get a window into top processes, people, tools and initiatives in the space. You have the opportunity to benchmark best practices and new ideas from a cross-industry perspective."

- Dick Frishkorn, Process Improvement Leader, GE Aircraft

The Field Service Audience

Service leaders from some of the top manufacturing companies in the world be onsite to gain the tips and tools they need for a world-class service program.

Seniority breakdown

C Level/Head VP/SVP/ Director Sr. Manager / Manager Specialist / Analyst 14% 4% 36% 46%
Industry Percent
C Level/Head 17
VP/SVP/Director 42
Manager 28
Analyst 13

Globally Focused Manufacturers

Our event brings together service leaders from some of the top manufacturing companies in the globe. 150+ executives will be in a room gaining the tips and tools they need for a world class program.

  • Food
  • Paper
  • Telecommunications
  • Agriculture
  • Bio-Tech
  • Semi Conductor
  • Industrial Machinery
  • Computer & Electronic
  • Laboratory
  • Medical Equipment & Supplies
  • Surgical Equipment
  • Hospital Equipment
  • Automotive Parts
  • IT Solutions
  • Transportation

Top Spend Categories – Field Service Profiling Report (Out of 100

Field Service Management Software
Talent & Training
Aftermarket Revenue Growth
Knowledge Management
Predictive Maintenance
Service & Sales Alignment

Learning. Networking. And Fun!

In each session, you’ll find something new and exciting at Field Service. From keynote presentations to breakouts – you’ll have a chance to make valuable connections and life-long friends.

Welcome Night Cap Drinks

26 November

Drinks Reception in the Exhibit Hall

27 Nov

20 Years of Service Club

27 Nov

Women in Service Breakfast

27 Nov

Toolbox Talks

27 Nov

Best-In-Class Awards

28 Nov

Real Reviews From Real Attendees

See why the community rates Field Service as the number one service and support event of it's kind.

Dam 9, 1012 JS Amsterdam, Netherlands

  31 20 554 9111   Website