Field Service Amsterdam 2018

27 - 28 November, 2018

NH Collection Amsterdam Grand Hotel Krasnapolsky

44 (0) 207 368 9465

Field Service Industry Articles

At Field Service, we love giving away plenty of free content, so you can always keep up with the latest developments in the industry.

The Workforce of the Future: Filling the Field Service Talent Gap

While the field service industry has seen significant growth over the last several years, it hasn't come without its challenges, and one of the biggest questions field service leaders now face is how they are to drive the same levels of growth from a shrinking pool of workers.

Establishing the Best Methods to Measure and Improve Customer Satisfaction

Customer satisfaction is one of the most important KPIs to track in order to achieve field service business success. Ensuring the customer is happy is a priority business goal, and best-in-class service companies are almost invariably those with a keen focus on optimising the customer experience.

Increase Field Service Revenues with Improved Marketing and Sales Alignment

The time has come to bring marketing and sales departments into alignment, optimise and streamline their strategies, and turn them into a single cohesive team for the betterment of the entire organisation.

Here are the Technologies You Need to Turn Big Data into Useful Information

Today, most field service organisations are able to generate and access vast troves of data. However, data is not the same thing as knowledge. A number of technologies are required for organisations to begin their big data journey towards predictive field service. Let's consider what they are.

Shifting Field Service from a Cost Center to a Profit Center

Turning your field service operations into meaningful revenue generators is a hot topic for many companies right now

5 Outstanding Benefits of Supply Chain Business Process Management

BPM aims to turn the traditional hierarchical structure of management on its head by adopting a more holistic attitude which puts the wants and needs of the customer at the forefront of everything it does

The Top 5 Ways IoT is Revolutionizing Field Service

IoT devices have massively disrupted the way business has been done – for the better

How the Internet of Things Is Driving Change in the New Service Era

The Internet of Things (IoT) is here, and it is opening up a new world of possibilities for improving field service