Can Yuceer
VTS Field Service Operations Manager Atlas Copco Group
Tuesday, 27 October 2026
14:35 Stream C: Mastermind Topical Discussion: Connecting Service and Supply Chain to Improve Field Readiness and Parts Availability
As service organisations face growing pressure to improve uptime, responsiveness, and customer experience, closer alignment between service and supply chain has become essential. This discussion-based session examines how organisations can better connect field demand signals, service logistics, and inventory planning to improve material availability and operational resilience. Explore how service leaders can translate field realities into supply chain requirements, influence planning decisions earlier in the process, and create stronger collaboration across service, logistics, and product teams.
Key discussion areas:
- How can field usage data and service demand signals be better integrated into supply chain planning processes?
- What strategies help service teams influence inventory, allocation, and forecasting decisions without direct ownership?
- How can organisations avoid service parts being deprioritised behind product and manufacturing requirements?
- Which KPIs create alignment between service performance, logistics efficiency, and customer outcomes?
- What operational models best support unpredictable service demand while controlling cost and obsolescence?
Room Leader
Table 1 Facilitator
Philipp Schmitz, Head of Spare Parts EMEA, Head of Service Sales DACH, Fastems Systems
Table 2 Facilitator
Omri Fine, Service and Supply Chain Director, Canon EMEA
Table 3 Facilitator
Can Yucceer, VTS Field Service Operations Manager, Atlas Copco Group
Table 4 Facilitator
Wednesday, 28 October 2026
13:00 Stream A: Practitioner-led Roundtables*
*For service practitioners only please
Table 1: Different Countries, Different Rules: Aligning Global Service Without Losing Local Reality
Amadeu Santos, Western Europe Service Director, Valmet
Table 2: Bridging the IT-Service Gap: Empowering Service Teams to Design and Own Digital Solutions
Jennifer Geraghty, AI Triage Product Owner, Waters Corporation
Table 3: Unlocking Acquisition Value: Building a Unified Service Organisation
Aleksandra Lada-Gola, Capital Services Commercial Director EMEA, Boston Scientific
Table 4: Driving Margin and Excellence: Continuous Improvement in Field Service Operations
Can Yucceer, VTS Field Service Operations Manager, Atlas Copco Group
Table 5: Sustainability as a Service Capability: Driving ROI, Compliance, and Trust
Check out the incredible speaker line-up to see who will be joining Can.
Download The Latest Agenda