Chris Dexter

Senior Director, Technical Services Cisco Systems

With over 25 years of industry experience, Chris is currently Senior Director, Technical Services EMEAR. Based in the UK, leading a team of 200+ diverse and talented engineers across the region, responsible for providing support for Cisco's most complex technologies and emergent service offerings, as well as acquisition integration within the services function.

Innovation lead for EMEAR - funding, incubating and developing disruptive new concepts relating to customer experience and support quality. Executive lead for Inclusion and Diversity engaged at an industry level with a number of influential forums, including participating in the judging panel for the Black British Business Awards, and co-sponsor and keynote speaker at the European Women in Technology conference.Recent speaking engagements also include TSIA Europe and the Field Services Europe conferences, discussing the role of analytics, automation and cognitive systems in service delivery.

Chris is CCIE certified, and a guest lecturer at Warwick University Business School.