Daan Nollen

Partner and Head of Supply Chain Practice Rewire

Daan is a Partner & Head of Supply Chain Practice Area at Rewire. He leads innovative programs introducing AI agents in field and service operations. Examples include implementing AI agents for large network providers and special vehicles companies to improve remote support, on site technician support, diagnostics and field force optimization.

Next to his focus on field services, he is also responsible guiding large corporate clients in the consumer and technology sectors to capture the potential of Data & AI transformations. Additionally, he works with the Private Equity sector, helping portfolio companies leverage Data & AI technologies to drive bottom-line impact while equipping them to stay competitive and resilient in a rapidly evolving landscape. Daan brings over 25 years of expertise in technology, business strategy, and transformations. Daan's career includes founding and leading a Venture Capital fund focused on Deep Tech and AI. Before that, he spent 18 years at the Boston Consulting Group (BCG) where he was Partner & Managing Director, leading the Amsterdam Technology and Operations Practices.

Tuesday, 27 October 2026

12:20 Partner-led Roundtables

Engage in open discussion with fellow service practitioners, led by solutions providers, on some of the most salient topics in the service industry today. Interested in demonstrating thought leadership as a roundtable facilitator? Contact marc.ruppenstein@wbresearch.com

Two 25-minute sessions

Table 1: How to Create Value with AI Even Before Your Data & IT Landscape Are Entirely Ready

Daan Nollen, Partner and Head of Supply Chain Practice, Rewire

Table 2: Building the Right Infrastructure for Field Service and Aftermarket in the Age of AI

AI is now expected to predict failures, resolve issues remotely, and get the right part to the right job. Most of that depends on infrastructure that was not built for it: data spread across systems, catalogues that cannot identify parts reliably, pricing that varies by channel, no single view of what is available where, and ordering processes designed for a different era. There is no shortage of advice about AI in service. The harder question is where to start. An open discussion between service and aftermarket leaders: what is blocking progress, how others are tackling it, and where to invest first.

Dickel Sooriah, VP B2B Commerce Solutions, Mirakl

Table 3

Table 4

Check out the incredible speaker line-up to see who will be joining Daan.

Download The Latest Agenda