Florian Gross

Senior Sales Consultant e-switch Solutions AG

Florian works across sales and customer success at e-switch Solutions, helping enterprises transform complex service and maintenance operations through technology and advanced workforce optimization. An engineer by training, he has a background that spans industrial engineering, consulting, and venture building, with a focus on redesigning and scaling operations. Before joining e-switch, he led transformation and new business initiatives at Bridgemaker, including building a €35M professional services business for an industrial company. Earlier, he held roles at Siemens Energy and Accenture.

Monday, 26 October 2026

12:20 AI Advisory Lab: Proof of Concept Presentations

(10 min each)

Join this session to learn two tried and tested proof of concepts for AI that service leaders are executing with solution partners. You'll have an opportunity to select which service leaders and their solutions providers that you would like to meet with for a hands-on session in the afternoon.

Case Study 1: From Digital to Optimised: 17% Moe Efficient Routes at Scale Presented by Timefold

Case Study Most field service organisations have already digitised workforce scheduling. But when thousands of jobs, technicians, skills, time windows, and travel constraints interact, better planning tools don't necessarily produce better plans.

In this customer case, Timefold and e-switch show how a major European transport operator is moving beyond digital workforce planning to optimisation at scale. By combining advanced solver technology with deep SAP S/4HANA integration, the solution is designed to optimise assignments and routes for more than 1,000 field technicians and 50,000 maintenance jobs per year.

Early results show routes becoming 17% more efficient. Dispatchers can also stop manually solving an increasingly complex scheduling problem and focus on the exceptions where human judgment adds the most value.

Geoffrey De Smet, Co-Founder and CTO, Timefold

Florian Gross, Senior Sales Consultant, e-switch Solutions

2 Presented by Equeep

Check out the incredible speaker line-up to see who will be joining Florian.

Download The Latest Agenda