Jean-Pierre Braun | Field Service Europe

Field Service Europe 2025

28 - 30 October, 2025

Hotel Okura Amsterdam, The Netherlands

Jean-Pierre Braun

Vice President, Global Field Force Nokia

With 25 years of experience in telecommunications, including 23 in Services, Jean-Pierre had many regional and global leader positions in Alcatel-Lucent and Nokia including VP EMEA Services and VP Global Field Force.

He started his career as a computer Science engineer, and after several positions as a SW leader, finally moved into Services for Telecommunications. Leadership in Services businesses with a need for transformation have always been his passion.

Since 1997, Jean-Pierre has an extensive leadership experience in Telecommunications Services, starting with 10 years of Mobile Networks Services for Africa-Middle-East, then Services EMEA all technologies, then Global leader for Applications Services, and finally Global Field Force leader for Nokia. He has managed international teams up to 4900 persons, and a turnover up to 5 Beuros

  • From 84 to 90 Thomson and GEMS France, SW leader for CT-scan and ultrasound : product rationalization over 3 continents
  • From 90 to 91 GEC-Alstom, SW leader for automated Train Control Systems. Using advanced methods e.g. Embedded Formal Proof,  Integration and validation lead times were divided by 4x
  • From 92 till 2009 Alcatel-Lucent: several management positions in Mobile Networks:
    • R&D integration leader for the 1st release of GSM.
    • Project Manager for Telstra in Australia,
    • Head of Global Radio Engineering.
    • VP, MEA Mobile Networks Services: revenues grew from 60Me to 2Be, reaching 10% of the whole Alcatel business.
    • VP, EMEA Services:  After the merger with Lucent, took Services all technologies (5Be, almost 5000 HC).
  • 2010-2013: Restructured the Applications Services business, where Quality was the main challenge. reorganized all Services into a global organization, with Global SW factory, and applying a unique SW integration methodology called AIM. Results were 20% productivity increase, increase customer sat by 0.7pt.
  • 2013-2015: Services for Wireless EMEA. focusing on PMO, Customer engineering and control tower.
  • 2016-now Nokia: VP, Field Force:  4300 Field Force headcount and 1.4 Beuros costs including subcontracting. Increase of productivity  was 8% in 2017, whilst improving quality and defect-free sites by 18 pts.

Jean-Pïerre lives in Paris with his partner Helen. They have 2 grown-up children aged 29 and 26, and a dog.

His hobbies include Tennis, ski, windsurfing, biking, movies, theatre, reading, music

Check out the incredible speaker line-up to see who will be joining Jean-Pierre.

Download The Latest Agenda