Service organisations have to support local business models and requirements on the one hand but need to generate economies of scale through standardization. This interactive workshop shares the experience of Logisnext standardising the field service management processes and software of 5 countries within 12 months. 

Find out how to: 

• Define standard and local deviations in a country driven organisation 
• Successfully run an implementation and change project 
• Measure success 
• Define next levels of improvement