Marc Eckerhall
Head of Aftermarket Carrier
Marc Eckerhall is a senior transformational leader with extensive international experience in strategy, corporate development and aftermarket services. With a strong track record of leading complex business transformations, he specialises in translating strategic vision into operational execution while managing full P&L responsibility. Marc has held senior leadership roles across global organisations including Carrier, Viessmann Climate Solutions, AGCO and Electrolux, where he led global aftermarket strategy, digital service development and large-scale operational turnarounds.
Earlier in his career, Marc worked in private equity and consulting, including roles at EQT Partners and Solving International, building deep expertise in M&A, portfolio management, financial planning and organisational transformation. His cross-functional background spans finance, supply chain, aftermarket services and corporate strategy across multiple industries including climate solutions, agriculture, machinery and consumer goods.
Monday, 26 October 2026
9:20 Panel: Aligning Service with Corporate Growth Goals for Measurable Revenue Impact
In a world where customer expectations define market leaders, companies that fail to integrate service into their growth strategy risk falling behind. Hear from a panel of service leaders who will discuss how to align service operations with broader corporate objectives, transforming service into a visible, measurable contributor to top-line performance. Gain actionable insights on integrating service into business strategy, tracking impact, and leveraging service excellence to drive customer loyalty, competitive differentiation, and revenue growth. Walk away with new insights to:
- Connect service KPIs to corporate growth objectives and demonstrate ROI
- Make service contributions visible across the executive team and board
- Identify how service can unlock new revenue streams through lifecycle management, aftermarket offerings, and outcome-based solutions
- Drive cross-functional alignment between service, sales, and operations for sustainable growth
- Embed service into corporate growth planning, securing service's place at the table
Check out the incredible speaker line-up to see who will be joining Marc.
Download The Latest Agenda