Martin Gilday

Senior Vice President, Global Service Elekta

Martin Gilday is Senior Vice President of Global Services for Elekta. Elekta is a human care company pioneering significant innovations in medical technology and clinical solutions for treating cancer and brain disorders.

Martin is responsible for leading the global service organization and implementing service initiatives that support global customer service operations for enhanced customer experience, revenue growth and improved service business profitability. The ultimate goal for Global Service is to deliver industry leading customer service to maximise system performance for our customers, and to support sales.

Prior to joining Elekta in 2012, Martin was Vice President of Global Service Delivery for KPN/Getronics (Dutch based telco & IT services company) responsible for setting up the global network of service desk and network management operations in the ICT environment. He previously also worked for Unisys Corp. in IT services, where he led many functions including EMEA field services, IT outsourcing, service Account Management and finally as VP&GM for Infrastructure and Outsourcing Services across EMEA.

Martin lives in the UK and is actively involved in several service industry associations including the Technology Services Industry Association (TSIA) where he is a member of the Technology Services Advisory Board.