28 - 30 October, 2025
Hotel Okura Amsterdam, The Netherlands
Michael spent most of his professional life developing and managing Customer Service and Field Service in Manufacturing. He was founder and MD of a B2B2C Contact Center, Field Service Country Manager and the Global VP of Service for HVAC manufacturer Vaillant Group. After being a Salesforce Platform Customer and user for almost 10 years he joined the company shortly after Salesforce launched its leading Field Service Solution.
Check out the incredible speaker line-up to see who will be joining Michael.
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