Stephen Hodson

Global Head of Service Tecan

Stephen is responsible for Tecan global Service and support including strategy and execution - contact centre, field service and technical applications support. Tecan (www.tecan.com) is a leading global provider of laboratory instruments and solutions in biopharmaceuticals, forensics and clinical diagnostics.

With more than twenty years’ experience with Abbott Molecular, Abbott Diagnostics and in the Medical Devices industry Stephen’s special interests are customer experience, predictive service, transformational change and service excellence.