Tony Kenney

CEO & Founder Catalyst Global

Tony started Catalyst Global in 1996 in Chicago. After living and working in Australia, Germany, Turkey, South Africa and the United States for the MAN Group, he founded the company to create Global Sales and Services Development programs for large European based equipment manufacturers. Over the next 29 years, Tony expanded the program’s span across 55 countries. Combining strong technical knowledge, an original and inspirational sales approach and strong marketing background, Tony brings a truly unique blend of global experience and innovation to Catalyst Global.

Day 2 – Tuesday, 28 Oct. - Cutting Edge Technologies Yielding Service Optimization, Efficiencies and Enhanced CX

12:10 Roundtables With Solution Providers

Engage in open discussion with other service practitioners, led by solutions providers, on some of the most salient topics in the service industry today.

Two 30-minute sessions

Table 1 - Scaling Smarter: The Agent-Enabled Field Workforce

Moderated by Sam Smith, Regional AI and Power Platform Lead, Velrada & Caroline Dent, Regional Operations Director, Velrada

Table 2 – CX as a Competitive Differentiator and the Role Service Should Play

Moderated by Jan van Veen, Managing Director, moreMomentum

Table 3 – Integrating Service with ERP and Enterprise Systems to Drive Service Excellence

Moderated by PTC

Check out the incredible speaker line-up to see who will be joining Tony.

Download The Latest Agenda