Vivek Swaminathan is a senior leader within the Digital Workplace Solutions (DWS) organization at Unisys, where he plays a key role in shaping and scaling next generation field services and large scale deployment offerings. In this role, Vivek works at the intersection of solution strategy, portfolio management, and operational execution—helping global clients modernize how technology is deployed, supported, and experienced at scale.
With deep expertise in field services transformation, Vivek focuses on translating complex business and operational challenges into practical, outcome driven solutions. He has been instrumental in advancing AI enabled field service capabilities, intelligent work planning, and large scale deployment frameworks that improve service reliability, technician productivity, and end user experience. His work emphasizes measurable outcomes, defensible metrics, and operational readiness—ensuring innovation is grounded in real world execution.
Vivek brings extensive experience leading cross functional teams across solution management, field operations, PMO, and partner ecosystems. He is known for driving alignment across stakeholders, setting clear guardrails around scope and delivery, and enabling consistent execution across global regions including NAMER, EMEA, APAC, and LATAM. His client engagements often involve complex environments where precision, transparency, and trust are critical to success.
A strong advocate for pragmatic innovation, Vivek is passionate about applying emerging technologies—such as AI driven automation and predictive insights—to elevate field services from reactive support to a strategic business enabler. He regularly works with executive leadership, clients, and partners to define roadmaps that balance ambition with operational reality.
Vivek is based in Bengaluru, India, and his hobbies are reading and playing the guitar.
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