Field Service Europe 2026 | Europe's Service & Support Conference

The future of service is bigger than the field. Learn what it takes to grow teams that last, adopt tech with less headaches, and turn service into a revenue driver.

The Voices of Service

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Have honest conversations with service directors and aftermarket leaders about what’s working, what’s not, and how they course corrected.

Jessica Murillo

COO, Technology Lifecycle Services
IBM

Andrea Gombac

Chief Services Officer
Ricoh Europe

Thomas Frendo

SVP, Service Technologies and Tools
Siemens

Patrycja Sobera

SVP and General Manager, Digital Workplace Solutions
Unisys

Ivo Siebers

SVP Global Logistics
TK Elevators

Didier DeVos

SVP, EMEA Service and Solutions
Glory

Marc Eckerhall

Head of Aftermarket
Carrier

Norman Apfelbaum

Global Vice President, Worldwide Customer Service,
Coherent Corp.

Advisory Board

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Our esteemed Advisory Board makes sure you go beyond one way-learning by helping build a program where conversation and peer exchange are at the center.

Chris Dexter

Vice President,CX Centres - TAC Customer Experience
Cisco International

Anna Bonerandi

Director Technical Service
Donaldson

Frank Bunge

Senior Principal Business Consultant
Genesys

Ravichandra Kshirsagar

Vice President – Digital Buildings Services
Schneider Electric

Go Beyond

Trusted by Thousands
of Companies
For Over 20 Years

See Who Attends

Why Field Service Next

PEOPLE

Go Beyond Staffing
Grow a Workforce That Stays

PEOPLE

Go Beyond Staffing
Grow a Workforce That Stays

Technician shortages aren’t going away. Learn from leaders who are recruiting differently, developing career paths, and creating workplaces that keep top talent engaged.

PROCESS

Go Beyond Workflows
Build Systems That Scale

PROCESS

Go Beyond Workflows
Build Systems That Scale

Your processes shouldn’t be getting you stuck. Join real-world case studies where leaders are aligning service, sales, and operations to break silos and provide a consistent customer experience every time.

TECHNOLOGY

Go Beyond Pilots
Make Technology Stick

TECHNOLOGY

Go Beyond Pilots
Make Technology Stick

AR, IoT, and AI mean nothing if they never leave the test environment. See how to move from test to reality in the AI Advisory Lab and exclusive Site Tours that showcase service technology in action.

Testimonials

Great networking event, great speakers, interested expertise and listening attendees, great conversations on high level during breaks. very collaborating panel discussions

Frank Bunge

Senior Principal Business Consultant
Genesys

1/3

It was really good to have all these debates about current challenges. The diversity has been an excellent point and as well the good insights, creating a good level of sector understanding.