Astea International is a global leader in field service and mobile workforce management, including all the cornerstones of full service lifecycle management: customer management, service management, asset management, forward and reverse logistics management and mobile workforce management and optimization. Astea technology helps the world’s best service-driven companies generate higher profit... Read More
Accenture
is a leading global professional services company, providing a broad range of
services and solutions in strategy, consulting, digital, technology and
operations. Combining unmatched experience and specialized skills across more
than 40 industries and all business functions – underpinned by the world’s
largest delivery network – Accenture works at... Read More
AnswersAnywhere is a Knowledge-as-a-Service solution created by Infomill. With offices in the UK and USA, Infomill has been helping field service organizations for over 20 years repurpose legacy information to create interactive, mobile knowledge bases for field service technicians worldwide. AnswersAnywhere is a unique solution that combines people, process and... Read More
Avanade is the leading provider of innovative digital and cloud services, business solutions and design-led experiences delivered through the power of people and the Microsoft ecosystem. Our professionals bring bold, fresh thinking combined with technology, business and industry expertise to help fuel transformation and growth for our clients and their... Read More
Established since 2000, ByBox has led the field service market with innovative supply chain solutions to keep your world working. With hundreds of customers across the globe, ByBox simplifies the last mile of our customer's supply chain, improving security, reducing transport costs, and improving technician efficiency,Headquartered in the UK, our... Read More
ClickSoftware is a global
leader in field service management solutions, across a range of
industries including utilities, telecommunications, manufacturing, energy, home
healthcare, insurance, and more.A leader for the sixth time
in a row in the 2017 Gartner Magic Quadrant for Field Service Management, Click
is trusted by field service organizations to optimize every... Read More
Cognizant MedVantage® is an Award Winning integrated Service and Comprehensive Quality Management BusinessCloud solution, designed specifically for the Medical Device industry. MedVantage drives enhanced customer reach, improves customer satisfaction and ensures regulatory compliance. Its Field Service Management offers a cost-efficient, easy-to-use, and highly flexible solution. It enables your field service... Read More
Make your technical service organisation more efficient
by sharing knowledgeIncrease technical service efficiencyDezide is a knowledge management system for optimizing
technical troubleshooting processes in the industry. Users are guided
throughout the troubleshooting processes in the most efficient and optimal way.
During the technical installation process, users are guided in a... Read More
Docware GmbH stands for profound and certified know-how, an innovative approach and reliable partnership in the development, implementation, consulting and training of software solutions for the after sales service and spare parts management. With the standard software PARTS-PUBLISHER, a modularly structured spare parts catalogue software Docware assumes a top position... Read More
Gadget Software
transforms existing manuals into Smart Manuals. Our patented technology
automates most of the tedious conversion efforts required to transform entire
libraries of existing PDF, HTML and XML content, into native IOS or Android
experiences we call Virtual Publications (vPubTM). Streamed or downloaded,
fully managed vPubsTM deliver efficient, delightful
experiences on... Read More
Global Partners Training transforms your company’s Customer Relationships thru customized, experiential, outcome-measured programs facilitated globally in local languages. Proven to generate incremental revenue and reduce costs. Turnkey solutions include Total Customer Focus™, Value Recognition™ and Strategic Account Alignment™. Clients include ASML, GE Healthcare, Lam Research, Nokia and Boston Scientific.https://globalpartnerstraining.com/ Read More
Gomocha is the field service platform for forward-thinking field service operators. In its decades-long history, Gomocha has gained keen insight and expertise in Field Services by focusing on supporting digitalization in the ever-changing environments in which customers operate. Gomocha has offices on the East and West Coasts of the United... Read More
Help Lightning develops and delivers superior mobile communication, collaboration and cognition through merged reality and virtual interactive presence for users needing help solving problems currently across 50 countries. Our patented technology accelerates and simplifies the way knowledge is exchanged, information is learned and problems are solved. Mobile merged reality and... Read More
HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions and services, we engineer experiences that amaze. More information about HP Inc. is available at http://www.hp.com. Read More
IFS understands the unique
challenges and needs of service organizations today. We know that today’s
customer expects your business to provide more than just products, they expect
you to guarantee outcomes. This is why IFS has placed heavy emphasis on our
software solutions for the service industry, creating a valuable... Read More
Kony is
the fastest growing, cloud-based digital application and low-code platform
solutions company, and a recognized industry leader among low code and mobile
application development platform (MADP)
providers. Kony helps organizations of all sizes accelerate digital success by
rapidly transforming ideas into innovative and secure omnichannel applications.
Kony’s solutions are built... Read More
Librestream’s Onsight Augmented Reality Service Platform
provides individual workers and teams with the digital tools they need to
rapidly inspect, diagnose, and troubleshoot assets from anywhere. The entire
platform includes remote expert assistance, digital work instructions, secure
knowledge base, specialized inspection accessories, and central data analytics.
The Onsight platform includes... Read More
Microsoft is a global technology leader where our mission is
to empower every person and every organization on the planet to achieve more.
We live in a time of relentless business transformation where Microsoft
technology can help transform organizations. Without silos. Without limits.
Regardless of the size or type of... Read More
OnProcess Technology is a managed services provider specializing in complex, global service supply chain operations – the flow of people, parts and services following the sale of a product. The company’s unique combination of supply chain expertise,technology-driven delivery and continual analytics-based process improvement,enable clients to quickly optimize efficiencies, scale operations,... Read More
For over 20 years, OverIT has been designing and
crafting innovative Field Service Management solutions to support and optimize
task execution in the field with mobile technology.The company leads its customers throughout the whole transformation
process and helps them boost productivity and efficiency, while improving technician’s
safety, customer experience and... Read More
Progress offers
the leading platform for developing and deploying strategic business
applications. We enable customers and partners to deliver modern, high-impact
digital experiences with a fraction of the effort, time and cost.
Progress offers powerful tools for easily building adaptive user experiences
across any type of device or touchpoint, award-winning... Read More
Built on Service Cloud, the world’s #1 customer service platform, Field Service Lightning enables companies to deliver mobile, intelligent customer service from call center to the field.Harnessing signals from connected devices and customer data from Salesforce’s Customer Success Platform, Field Service Lightning is a modern approach to field service that... Read More
SAP
Field Service Management (former Coresystems FSM) provides a cloud-based
field service and workforce management software for mid-sized and large
enterprises' field service organizations. More than 215,000 users across the
world have utilized the company's innovative, real-time field service
management software to improve their business and field service processes. It... Read More
Scope AR brings the most advanced Augmented Reality (AR) technology to your industry, driving swift, tangible improvements in cost, efficiency, and quality. Through our combination of WorkLink and Remote AR, we ensure that the right support – whether information, step-by-step guidance, or live assistance – is available when and where... Read More
ServiceMax from GE Digital leads the global industry of field service management software – an estimated $25 billion market worldwide. The company creates solutions for the 20 million people globally who install, maintain, and repair machines across dozens of industries as the leading provider of complete end-to-end mobile and cloud-based... Read More
ServicePower is
an innovative field-service management suite enabling field technicians to
deliver exceptional customer experiences to the connected home, while achieving
multiple operational efficiencies.
Trusted by
field-service organizations around the world, ServicePower’s software suite is
the only solution of its kind that enables clients to simultaneously manage
both employed and... Read More
ServiceSource International, Inc. (NASDAQ:SREV) leverages our
suite of outsourced inside sales, customer success, and recurring revenue
growth and retention solutions to help global market leaders grow closer to
their customers and build relationships for life. By the numbers… -
ServiceSource started nearly 20 years ago with a vision to help... Read More
SightCall is the global leader in AR-powered
video support for enterprises. SightCall enables companies to see and diagnose
issues remotely, reducing truck rolls, increasing first time fix and decreasing
down time. Our technology empowers organizations to guide their customers and
technicians to problem resolution with remote visual assistance. For over... Read More
Toshiba – the laptop people, right? Well,
partly – but that’s not why we’re here at FSE. We’ve used our 30+ years of
expertise in computer engineering and miniaturisation to create a solution for
frontline workers in maintenance roles - the Toshiba dynaEdge DE-100 and AR100
smart glass wearable. That’s... Read More
Trimble PULSE™ is a suite of end-to-end service management solutions that connect field service operations and enable the delivery of service excellence. Cloud-based and modular, it enables businesses performing mission-critical field service to transform the effectiveness of their work, workers and assets. From service portals with advanced scheduling and optimization... Read More
Vuzix is a leading supplier of Smart-Glasses, Augmented Reality (AR) and Virtual Reality (VR) technologies and products for the consumer and enterprise markets. The Company's products include personal display and wearable computing devices that offer users a portable high quality viewing experience, provide solutions for mobility, wearable displays and virtual... Read More
As a leading supplier and
authority in rugged mobility, Xplore provides the technology, solutions and
specialized vertical expertise customers need to maximize resources, minimize
costs, and drive business productivity through mobility. Not only does Xplore
offer a broad portfolio of genuinely rugged mobile computers – and a complete
accessory ecosystem... Read More