New details just dropped for the AI Advisory Lab at Field Service Europe — and if you're serious about using AI to drive real outcomes in your service organization, this is where you need to be.
We’ve broken it down so you can make the most of this two-part experience:
AI Advisory Lab Showcase
Monday, 27 October
Join Timefold and Lexmark as they take the stage with real clients to present 10-minute case studies, showing exactly how they’re using AI today to improve performance, reduce costs, and unlock new revenue.
Case Study 1: From Manual to Intelligent Route Planning
Ecoprogram Flotte + Timefold
Ecoprogram Flotte, part of Arval and a leading name in Italian automotive logistics, used Timefold’s Field Service optimization API to automate and optimize the planning of over 245,000 vehicle deliveries and pick-ups each year. With Timefold’s PlanningAI engine, the company built a platform that automates route planning based on driver availability, residence, and other operational constraints, making routes more efficient and environmentally friendly. The challenge was streamlining the logistics to prepare and deliver 245,000 new cars to customers, while also managing the pickup of their used vehicles. This required custom route planning for each driver, factoring in availability, residence, and more. As a result, the company reduced the planning team staff from five to one, among other positive results.
Speakers:
- Davide Anzxaldi, Head of Supply Chain, Innovation & Quality, Ecoprogram Flotte
- Maarten Vandenbroucke, CEO, Timefold
Case Study 2: IoT for Predictive Service & Supplies Management
Lexmark
Lexmark, a fellow manufacturer and connected-device pioneer, has been harnessing the power of IoT for more than 20 years, and can help you transform from just selling hardware to delivering advanced services. We’ve done it ourselves and can help you do it too. Lexmark Optra IoT Solutions can deliver meaningful value for you in as little as 90 days. Andy Dagger, Head of Customer Operations for Lexmark, will share a case study of these capabilities at work in our core business to deliver key use cases like Predictive Service and Proactive Supplies Management.
Speakers:
- Andrew Dagger, Head of Customer Operations, Western EMEA & Turkey, Lexmark
- Demetrios Karathanasis, Global Portfolio Director, AI & IoT Solutions, Lexmark | Optra IoT
Book a 1:1 Advisory Lab Appointment
Wednesday, 29 October
Have questions on how to practically implement these AI platforms in your company? Secure a 15-minute private meeting with the Timefold and/or Lexmark teams, and their clients, to dive deeper into the use cases, ask your toughest questions, and explore what AI could look like in your organization.
These conversations are tailored to your role, your challenges, and your goals, but spots are limited, and advanced sign-up is required.
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