Media Center (2019)

Supply Chain Management Systems

Click on the image to Download the Exclusive Presentation. In this exclusive presentation, Georg Lammers, Vice President, Sales & Marketing for Infraserv Logistics GmbH discusses looks at how to optimize supply chain management systems and how to select the best processes for your company. Click on the image at left to download the PDF.

How to Choose a Next-Generation Field Mobility Platform

The rapid pace of change expected during the next ten years will present field service organizations with several challenges. To stay ahead of their competitors - indeed, to stay in business - they will need tools and technology to equip them for success. Challenges Herein, we identify some of the challenges facing field service organizations, including:AdaptabilityInternet of Things and Big Data for DecisionsVision as the New Interface and Wearable InternetServitizationGeneration Gap

Revamping The Digital Toolbelt: On Technology in Field Service

Across industries and around the world, leading executives have come to understand that exceptional customer service is just as integral to their businesses as their products. Companies are adapting to this paradigm change by adopting powerful new digital solutions. Tools for service lifecycle management, customer relations, real-time automation, and extracting value from big data have become essential pieces of the new value proposition for service. To help you navigate this changing landscape, we’ve created this exclusive e-book designed specifically to enable top executives like you to create deeper engagement with your customers, employees, and peers.Get started and download this exclusive eBook by clicking the button on the left.

Application Flexibility is the Key Ingredient in the Formula for Field Service Success

The white paper, “Application Flexibility is the Key Ingredient in the Formula for Field Service Success,” is a gold mine of good advice about how to ensure you find a no-regrets field service management solution that will grow and change as your organization grows and responds to changes in technology, changes in the structure of your business, and changes in your regulatory environment. It will help you understand why a flexible, scalable solution that’s easy to adapt is key to your success – today, tomorrow, and well into the future. Analyzing field management solutions can be frustrating, but when you know what to look for, you may actually find that that process is straightforward and, well, simple!

2018 Next Gen Service Strategies Report

In this brief report, we give you a snapshot on the latest strategies and technologies you’ll need to gain competitive advantages in customer satisfaction and increase service revenue.

2019 Next Gen Service Strategies Report

In this brief report, we give you a snapshot on the latest strategies and technologies you’ll need to gain competitive advantages in customer satisfaction and increase service revenue.