Field Service Europe 2025

27 - 29 October 2025

Hotel Okura Amsterdam, The Netherlands

Our Speakers

Sebastian Söll, Global Head of Program Management Office - Buildings Service at Siemens

Sebastian Söll

Global Head of Program Management Office - Buildings Service
Siemens

Jan Tjurin, Strategy Head of Global Services at Nokia

Jan Tjurin

Strategy Head of Global Services
Nokia

Frank Jans, Head of Service Digitisation and European Process Owner for Service at Ricoh Europe

Frank Jans

Head of Service Digitisation and European Process Owner for Service
Ricoh Europe

Clinten van der Merwe, SVP, Head of Global Service and Project Management at TOMRA Recycling

Clinten van der Merwe

SVP, Head of Global Service and Project Management
TOMRA Recycling

George Roberts-Smith, Group CEO at MCFT

George Roberts-Smith

Group CEO
MCFT

Jessica Murillo, COO, Technology Lifecycle Services at IBM

Jessica Murillo

COO, Technology Lifecycle Services
IBM

Natasha Nelson, CTO Services, VP EcoStruxure at Schneider Electric

Natasha Nelson

CTO Services, VP EcoStruxure
Schneider Electric

Andrea Gombac, Chief Services Officer at Ricoh Europe

Andrea Gombac

Chief Services Officer
Ricoh Europe

Ivo Siebers, SVP Global Logistics at TK Elevator

Ivo Siebers

SVP Global Logistics
TK Elevator

Tanya Singh, Chief Commercial Officer at Biotromics3D

Tanya Singh

Chief Commercial Officer
Biotromics3D

Thomas Back, Vice President Global Customer Support at Brainlab Corporate Service GmbH

Thomas Back

Vice President Global Customer Support
Brainlab Corporate Service GmbH

Anna Jern-Houttu, Vice President, Service Solutions at Kalmar

Anna Jern-Houttu

Vice President, Service Solutions
Kalmar

Harold Elshof, Former VP Professional Services & Support EMEA at Aptean

Harold Elshof

Former VP Professional Services & Support EMEA
Aptean

Matthew Skipworth, VP, Global Services & Digital Solutions at Terex Corporation

Matthew Skipworth

VP, Global Services & Digital Solutions
Terex Corporation

Rajat Shah, VP Next Gen Service Operations at Tetra Pak

Rajat Shah

VP Next Gen Service Operations
Tetra Pak

Mark Procyshyn, VP Global Technical Operations at Fresenius

Mark Procyshyn

VP Global Technical Operations
Fresenius

Venkata Mukku, Vice President Worldwide Service & Support Organisation at Bruker Nano Surfaces & Metrology

Venkata Mukku

Vice President Worldwide Service & Support Organisation
Bruker Nano Surfaces & Metrology

Jean-Claude Jobard, Former VP Marmon Link EMEA at Marmon Foodservice Technologies

Jean-Claude Jobard

Former VP Marmon Link EMEA
Marmon Foodservice Technologies

Erik Lapre, VP of Global Services at VMI Group

Erik Lapre

VP of Global Services
VMI Group

Chiara Maiello, Senior Manager Services Product Marketing at Thermo Fisher Scientific

Chiara Maiello

Senior Manager Services Product Marketing
Thermo Fisher Scientific

Nadine Hessel, Global Director Services Operations at FläktGroup

Nadine Hessel

Global Director Services Operations
FläktGroup

Ida Koester, Head of Global Digital Operations, Europe - Buildings at Siemens

Ida Koester

Head of Global Digital Operations, Europe - Buildings
Siemens

MarcoHugo Gutierrez, Vice President Customer Service Operations EMEA at Tetra Pak

MarcoHugo Gutierrez

Vice President Customer Service Operations EMEA
Tetra Pak

Didier De Vos, VP EMEA Service & Solutions at Glory Global

Didier De Vos

VP EMEA Service & Solutions
Glory Global

Norman Apfelbaum, VP Global Customer Service at Coherent Inc

Norman Apfelbaum

VP Global Customer Service
Coherent Inc

Anna Bonerandi, Director Technical Service at Donaldson

Anna Bonerandi

Director Technical Service
Donaldson

Izzet Moreno, Vice President, Industrial Aftermarket and Services at Donaldson

Izzet Moreno

Vice President, Industrial Aftermarket and Services
Donaldson

Göran Olsson, VP Global Service Excellence at JBT Marel

Göran Olsson

VP Global Service Excellence
JBT Marel

Arnaud Billard, Senior Director Applications & Service Europe at Cepheid

Arnaud Billard

Senior Director Applications & Service Europe
Cepheid

Yohan Morel, Services & Solutions, Director, EMEA and APAC at MSA – The Safety Company

Yohan Morel

Services & Solutions, Director, EMEA and APAC
MSA – The Safety Company

Edgardo Ferrero, former Group Services Director at Cimbali Group

Edgardo Ferrero

former Group Services Director
Cimbali Group

Kevin Pritchard, Operations Director at Zoll Medical Corporation

Kevin Pritchard

Operations Director
Zoll Medical Corporation

Michelle Meeder, Director Data Centres Global Accounts Execution at FlaktGroup

Michelle Meeder

Director Data Centres Global Accounts Execution
FlaktGroup

Bo Damgaard Vestner, Director Support Services at Yavica

Bo Damgaard Vestner

Director Support Services
Yavica

Niel McCoy, Directory Aftermarket - BU Automation at Sandvik

Niel McCoy

Directory Aftermarket - BU Automation
Sandvik

Nicola Gariboldi, Director of Field Service Europe at Qualitrol LLC

Nicola Gariboldi

Director of Field Service Europe
Qualitrol LLC

Tjerk Smits, Director Processes & Programs, Data Analytics & Reporting at Boston Scientific

Tjerk Smits

Director Processes & Programs, Data Analytics & Reporting
Boston Scientific

Amadeu Santos, Service Director at Valmet

Amadeu Santos

Service Director
Valmet

Yasir Sheikh, Global Head of Applications and Connected Services at Honeywell

Yasir Sheikh

Global Head of Applications and Connected Services
Honeywell

Kristian Regnersgaard, Director Medical Services Region North at Olympus

Kristian Regnersgaard

Director Medical Services Region North
Olympus

Naimish Rajyaguru, National Service Head at Symphony limited

Naimish Rajyaguru

National Service Head
Symphony limited

Maria Jose Aguado, Global Service Parts Program Director at GLORY LTD

Maria Jose Aguado

Global Service Parts Program Director
GLORY LTD

Rokus Harder, Director of MRI Field Support & Education at Philips Co.

Rokus Harder

Director of MRI Field Support & Education
Philips Co.

Ralf Bootz, Services and Solution Delivery Lead, International Markets at Philips

Ralf Bootz

Services and Solution Delivery Lead, International Markets
Philips

Nicolas Teyssot, Service, Distribution & Production Director at Alfa Laval Switzerland AG

Nicolas Teyssot

Service, Distribution & Production Director
Alfa Laval Switzerland AG

Federica Meneghesso, Customer Support Director at Roche Diagnostics

Federica Meneghesso

Customer Support Director
Roche Diagnostics

Tanjef Szellas, Director Global Service Performance Enablement at Leica Microsystems

Tanjef Szellas

Director Global Service Performance Enablement
Leica Microsystems

Elena Lubrano, Next Generation Competence Development Director (FS) at Tetra Pak

Elena Lubrano

Next Generation Competence Development Director (FS)
Tetra Pak

Nina Li, Head of Business Unit Radiant Ceilings at Swegon Group

Nina Li

Head of Business Unit Radiant Ceilings
Swegon Group

Frank Bunge, Senior CX Advisory Consultant at Genesys

Frank Bunge

Senior CX Advisory Consultant
Genesys

Ravichandra Kshirsagar, Vice President – Digital Buildings Services at Schneider Electric

Ravichandra Kshirsagar

Vice President – Digital Buildings Services
Schneider Electric

Dr. Martin Ebel, Digital Service Expert at Becker

Dr. Martin Ebel

Digital Service Expert
Becker

Karolina Kostrzewa, Business Process Expert at Sartorius

Karolina Kostrzewa

Business Process Expert
Sartorius

David Van Loock, Sr. Commercial Service Manager Europe at Hach

David Van Loock

Sr. Commercial Service Manager Europe
Hach

Simon Latus, Sr Mgr Global Service Transformation at TK Elevator

Simon Latus

Sr Mgr Global Service Transformation
TK Elevator

Maor Vered, Services Director at IMS-Services

Maor Vered

Services Director
IMS-Services

Michel Zweers, Global Senior Manager, Service Business Development Marketing, Hach & Veralto Co at Hach

Michel Zweers

Global Senior Manager, Service Business Development Marketing, Hach & Veralto Co
Hach

Veselin Donchev, Global Product Manager Service & Digital Lead Hoisting at ABB

Veselin Donchev

Global Product Manager Service & Digital Lead Hoisting
ABB

Thomas Harms, Director Customer Support, EMEA at Coherent

Thomas Harms

Director Customer Support, EMEA
Coherent

Mark Naude, Managing Director, Qualitrol Belgium at Qualitrol LLC

Mark Naude

Managing Director, Qualitrol Belgium
Qualitrol LLC

Jorge Modesto, Project Management Business Development at Glory Global

Jorge Modesto

Project Management Business Development
Glory Global

Burcu Johnson- Şen, Global Head of Marketing Services at Philips

Burcu Johnson- Şen

Global Head of Marketing Services
Philips

Stephan Theisen, Head of Service at Sartorius

Stephan Theisen

Head of Service
Sartorius

Andrew Dagger, Head of Customer Operations, EMEA West and Turkey at Lexmark

Andrew Dagger

Head of Customer Operations, EMEA West and Turkey
Lexmark

Corey Tapp, Sales Director at H5 Data Centers

Corey Tapp

Sales Director
H5 Data Centers

David Shell, Co-Founder & CMO at LANZCAPE

David Shell

Co-Founder & CMO
LANZCAPE

John Walls, President at NeuroBuilt, LLC

John Walls

President
NeuroBuilt, LLC

Jan van Veen, Managing Director at moreMomentum

Jan van Veen

Managing Director
moreMomentum

Tim Burge, Advisor at AI & Service Innovation

Tim Burge

Advisor
AI & Service Innovation

Alvaro Pombo, Founder & CEO at TrueContext

Alvaro Pombo

Founder & CEO
TrueContext

Johannes Parensen, Director, Sales & Marketing at SERVICE 1

Johannes Parensen

Director, Sales & Marketing
SERVICE 1

Matthias Lübko, CEO at Fieldcode

Matthias Lübko

CEO
Fieldcode

Caroline Dent, Regional Operations Director at Velrada

Caroline Dent

Regional Operations Director
Velrada

Tony Kenney, CEO at Catalyst Global

Tony Kenney

CEO
Catalyst Global

Tas Hirani, Global Director Sales Enablement at Aquant

Tas Hirani

Global Director Sales Enablement
Aquant

Rajat Kakar, CEO at QWE Solutions EMEA

Rajat Kakar

CEO
QWE Solutions EMEA

Brian Bachofner, VP of Product Marketing at Neuron7.ai

Brian Bachofner

VP of Product Marketing
Neuron7.ai

Osi Tagger, CEO at Unilog

Osi Tagger

CEO
Unilog

Demetrios Karathanasis, Portfolio Director, IoT / AI Solutions at Lexmark

Demetrios Karathanasis

Portfolio Director, IoT / AI Solutions
Lexmark

Alice Bowen, Senior Portfolio Manager, Connected Products at Lexmark

Alice Bowen

Senior Portfolio Manager, Connected Products
Lexmark

Tim Gould, Senior Solutions Consultant at Velrada

Tim Gould

Senior Solutions Consultant
Velrada

Doug Wilmot, Senior Vice President of Global Sales at Aquant

Doug Wilmot

Senior Vice President of Global Sales
Aquant

Franco Roversi, Solutions Engineer, EMEA at Baxter Planning

Franco Roversi

Solutions Engineer, EMEA
Baxter Planning

Coen Jeukens, VP Customer Transformation at PTC

Coen Jeukens

VP Customer Transformation
PTC

Davide Anzaldi, Head of Supply Chain, Innovation & Quality at Ecoprogram Flotte

Davide Anzaldi

Head of Supply Chain, Innovation & Quality
Ecoprogram Flotte

Chris Acheson, CEO at CADshare

Chris Acheson

CEO
CADshare

Pieter van Lith, Partner Success Manager at Ixon

Pieter van Lith

Partner Success Manager
Ixon

Paul Whitelam, Chief Customer Officer, Field Service Management at Salesforce

Paul Whitelam

Chief Customer Officer, Field Service Management
Salesforce

Kevin Herring, Senior Director, Product Management at Salesforce

Kevin Herring

Senior Director, Product Management
Salesforce

Jesse de Groot, Product Owner & Salesforce Lead at Guidion

Jesse de Groot

Product Owner & Salesforce Lead
Guidion

Dimitri Callens, Product Marketing Manager at Timefold

Dimitri Callens

Product Marketing Manager
Timefold

Maureen Azzato, Portfolio Director at Field Service Europe

Maureen Azzato

Portfolio Director
Field Service Europe

We're always looking ahead to book a roster of inspiring speakers. Contact us today to reserve your spot.

Want to see who spoke previously? View the list here.

Our Sponsors:

Baxter Planning

Planon Field Services